Hardware Repair

Swarthmore-purchased computers

Swarthmore College is an authorized service provider for Apple and Dell hardware. If you have a Swarthmore-purchased computer and believe you are experiencing a hardware issue, please contact the Help Desk at support@swarthmore.edu or x4357. ITS will evaluate the computer to determine if it needs to be sent to Dell or Apple technicians. ITS does not perform hardware repairs in-house.

Personally-owned computers

For personally-owned computers, ITS will do its best to support software-related problems and to help troubleshoot issues. For students, ITS cannot directly assist with hardware repairs, but can provide recommendations through your computer's existing manufacturer/warranty service. For more information, please review our service policy page for personally-owned computers.