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__TOC__
== Swarthmore Account ==
== Swarthmore Account ==
 
{{Template:FacStaff Accounts}}
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=== Setting Your First Password ===
=== Setting Your First Password ===
 
{{Template: Set First Password}}
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== Duo Two-Factor Authentication ==
== Duo Two-Factor Authentication ==
 
{{Template:Duo Intro}}
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== Requesting Computers, Equipment, and Services ==
== Requesting Computers, Equipment, and Services ==
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== Information Security ==
== Information Security ==


Keeping your account and data secure is very important. Using Duo, the Swarthmore VPN, and having up-to-date anti-virus protection are only a small part of a number of things you can do to ensure you keep your data secure. Please check our page on [https://swatkb.atlassian.net/wiki/display/PS/Working+Safely+Online+Remotely how to work and learn safely while remote]. Please also check out our [https://swatkb.atlassian.net/wiki/display/remote/Tips+for+Better+WiFi tips for better home wifi].
Keeping your account and data secure is very important. Using Duo, the Swarthmore VPN, and having up-to-date anti-virus protection are only a small part of a number of things you can do to ensure you keep your data secure. Please check our page on [[Working Safely Online Remotely|how to work and learn safely while remote]]. Please also check out [[Tips for Better WiFi]].


== Accessing Moodle ==
== Accessing Moodle ==
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=== Start of the Semester Resources ===
=== Start of the Semester Resources ===


For more information on Moodle, including advanced tips, please check out our [https://swatkb.atlassian.net/wiki/display/MOODLE/ Moodle documentation].
For more information on Moodle, including advanced tips, please check out our [[Moodle|Moodle documentation]].


== Zoom ==
== Zoom ==


Zoom video conferencing with a pro license is available for all faculty. You will use this service to provide virtual class access and attend meetings. You can access Zoom via the web at [http://swarthmore.zoom.us/ swarthmore.zoom.us] or download the desktop or mobile applications. For more information on Zoom please visit our [https://swatkb.atlassian.net/wiki/display/ACADTECH/Zoom+Video+Web-conferencing Zoom Video Conferencing page].
Zoom video conferencing with a pro license is available for all faculty. You will use this service to provide virtual class access and attend meetings. You can access Zoom via the web at [http://swarthmore.zoom.us/ swarthmore.zoom.us] or download the desktop or mobile applications. For more information on Zoom please visit our [[Zoom Meeting|Zoom Video Conferencing page]].


== Software ==
== Software ==


The most commonly used software should already be loaded onto any college-issued computer you receive, but if you need additional software you can see what is available to download from our [https://swatkb.atlassian.net/wiki/display/SW/Software+Installers software installation page].
The most commonly used software should already be loaded onto any college-issued computer you receive, but if you need additional software you can see what is available to download from our [[Software|software installation page]].


If there is software you need that is not on our installer page, please consult with our [https://www.swarthmore.edu/its/academic-technology Academic Technology department].
If there is software you need that is not on our installer page, please consult with our [https://www.swarthmore.edu/its/academic-technology Academic Technology department].


== Contact the Help Desk ==
== Contact the Help Desk ==
[[Category:Working with Technology at Swarthmore]]


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Revision as of 00:49, 15 May 2026

Swarthmore Account

All employees of Swarthmore College are provided an employee ID and username after their employment requirements are completed by Human Resources (staff) or the Provost's Office (faculty). Most staff will receive their account information during new employee orientation, otherwise your hiring manager will contact you with instructions.

If you are an employee and have not received your account username, notify Human Resources for staff (610-328-8397) or the Provost's Office for faculty (610-328-8319).

Account Usage

Your username and password can be used to access most campus digital services, such as:

  • The campus network (Wi-Fi)
  • Google Workspace, including Gmail, Google Drive, Docs, and Sheets
  • mySwarthmore
  • Banner administrative software
  • Moodle, Swarthmore's learning management system

For guidelines on responsible conduct while using Swarthmore accounts and services, please review our Acceptable Use Policy for Swarthmore College computer systems and networks.

Setting Your First Password

  1. Visit password.swarthmore.edu and click the Claim Your Identity link at the bottom of the login screen.
  2. You will see a Welcome screen, click Next.
  3. Enter the username and employee or student ID number provided to you by the college. Click Submit.
  4. You will be asked to review and agree to the Swarthmore College Acceptable Use Policy. A link will be provided for review. Once done, check the box to agree to the terms and click Next.
  5. Enter at least one recovery option, but both are recommended. After you enter the option(s), click Update. The options include:
    1. A non-Swarthmore email address
    2. A non-Swarthmore mobile phone number
  6. Set up your Duo 2-factor authentication device registration. You will be walked through the Duo set up process depending on the device type you chose.
    1. You will need to install the Duo Mobile app to complete device registration. Contact the Help Desk if you are not able to install the Duo Mobile app.
  7. You will be asked to enter a password. When you click into the text field, the requirements for setting a password at Swarthmore will show as a dropdown window below the text field. As you fulfill the requirements, they will automatically be checked on the list. Once you have a password that passes the checklist, re-enter it in the field below to confirm it. Click Next.
    1. At any time you can click on the eye icon on the right-hand side of the text fields to see the password.
    2. View our page on tips for creating strong passwords.
  8. You will see a confirmation screen that you have completed the process to claim your account. Click Complete.

Duo Two-Factor Authentication

Swarthmore uses Duo two-factor authentication to help you keep your Swarthmore account secure. This kind of authentication requires something you know (like your account username and password) coupled with something you have (a device registered with the service such as your cell phone). Requiring interaction with a device you have with you ensures that only you are able to access your account, even if your password were to be compromised. For more information about Duo please visit Getting Started With Duo. You will be prompted to register your duo device during Swarthmore account setup, when you Claim Your Identity.

It is highly recommended that you register more than one device with Duo to make sure you never have an issue logging into your account. 

Requesting Computers, Equipment, and Services

Discuss with your department chair what computer, peripheral equipment, and access to services you may need for your classes. Some of these can be set up during your account creation, your department chair or AA may be able to grant you access to some services, and some requests may need department approval. Departments can make requests for equipment and services for new faculty through our support portal (support.swarthmore.edu). The Service Catalog requires login with a Swarthmore account.

Some common things departments request for new faculty on our support portal include:

For additional resources on purchasing a computer, you can check out our guide on buying a computer.

Once services are set up for you, such as office phones, you will receive notifications at your Swarthmore email address. Please make sure you check there for updates and further instructions. If you requested physical equipment we will coordinate how to get that equipment to you through the request process.

If you need assistive technology or equipment, please review the Human Resources page for Faculty and Staff Disability Resources.

Connect to the Swarthmore Wi-Fi (eduroam)

You can connect to the campus Wi-Fi, eduroam, using the steps below.


Swarthmore Virtual Private Network (VPN)

How to Install the Swarthmore VPN

Connecting to the Swarthmore VPN

Information Security

Keeping your account and data secure is very important. Using Duo, the Swarthmore VPN, and having up-to-date anti-virus protection are only a small part of a number of things you can do to ensure you keep your data secure. Please check our page on how to work and learn safely while remote. Please also check out Tips for Better WiFi.

Accessing Moodle

Logging into Moodle

Moodle is a learning platform designed to provide educators and learners with a single robust, secure, and integrated system to create personalized learning environments.

All courses and enrollments have been entered into Moodle, so instructors can log in and get started on their courses right away.

  1. Go to moodle.swarthmore.edu
  2. Click on the "Log in" button and log in with your Swarthmore username and password
  3. If you have courses available, they will be shown in the middle of the screen.   Click on a course to enter it.
  4. In a course, click the "Turn Editing On" button (top right) to begin adding content.
  5. See below for more Moodle resources.

Start of the Semester Resources

For more information on Moodle, including advanced tips, please check out our Moodle documentation.

Zoom

Zoom video conferencing with a pro license is available for all faculty. You will use this service to provide virtual class access and attend meetings. You can access Zoom via the web at swarthmore.zoom.us or download the desktop or mobile applications. For more information on Zoom please visit our Zoom Video Conferencing page.

Software

The most commonly used software should already be loaded onto any college-issued computer you receive, but if you need additional software you can see what is available to download from our software installation page.

If there is software you need that is not on our installer page, please consult with our Academic Technology department.

Contact the Help Desk