Jump to content

Zoom Phone: Difference between revisions

From Swarthmore Knowledge Base
Imported from Confluence
 
No edit summary
 
(4 intermediate revisions by the same user not shown)
Line 1: Line 1:
We have some exciting news to share about a new campus initiative. In order to better support remote and hybrid work, and in collaboration with our campus partners, ITS is working closely with Zoom to begin migrating our current Cisco Phone System to Zoom Phone.
[[Zoom Phone FAQs|Swarthmore Zoom Phone FAQs]]
 
The project will be implemented in multiple phases, beginning this fall. This summer, alongside ITS, we will also invite a few departments to join as early adopters. We anticipate that many members of our community will opt to utilize Zoom's virtual phone features via their computer or mobile device app rather than relying on physical desk phones.
 
For answers to frequently asked questions visit our [[Zoom Phone Project FAQs|Zoom Phone Project FAQs]] page. For questions regarding the project timeline, migration process, or training please visit the [[Zoom Phone Project Rollout|Zoom Phone Project Rollout]] page. You can also still view the [https://docs.google.com/document/d/1d1EAdN6hV5-vlPu0GvYXH61DpAy6IcpFryJiHcAsVD8/edit?usp=sharing recorded Zoom Phone training sessions (GDoc)] - login is required.
 
We understand that transitioning to Zoom Phone represents a significant change from our current telecommunications system, and we are here to provide support. If you have any questions or concerns during the transition, please don't hesitate to contact us through our [https://support.swarthmore.edu ITS Service Portal].<br>


== Help Links from Zoom ==
* [https://support.zoom.us/hc/en-us/articles/360021087192-Making-and-receiving-calls#h_01FVAJKWSGF0YQ6CNV4BHQ4929 Make and receive calls on your desktop]
* [https://support.zoom.us/hc/en-us/articles/360021087192-Making-and-receiving-calls#h_01FVAJKWSGF0YQ6CNV4BHQ4929 Make and receive calls on your desktop]
* [https://support.zoom.us/hc/en-us/articles/360021087192-Making-and-receiving-calls#h_01FVAJM1HDV3NA17JC07GGZZ6R Make and receive calls on your mobile devices]
* [https://support.zoom.us/hc/en-us/articles/360021087192-Making-and-receiving-calls#h_01FVAJM1HDV3NA17JC07GGZZ6R Make and receive calls on your mobile devices]
Line 16: Line 11:
* [https://support.zoom.us/hc/en-us/articles/360021325712-Changing-phone-settings-web-portal- Changing phone settings (web portal)]
* [https://support.zoom.us/hc/en-us/articles/360021325712-Changing-phone-settings-web-portal- Changing phone settings (web portal)]
* [https://support.zoom.us/hc/en-us/articles/360030985091-Changing-phone-settings-client-app-or-PWA- Changing phone settings (app/mobile)]
* [https://support.zoom.us/hc/en-us/articles/360030985091-Changing-phone-settings-client-app-or-PWA- Changing phone settings (app/mobile)]
 
[[Category:Phone]]
<br>
 
<br>
 
<br>
 
 
[[Category:Networking & Telecom]]
 
 
<!-- Imported from Confluence page id=19661743 (https://swatkb.atlassian.net/wiki/spaces/IAA/pages/19661743/Zoom+Phone) -->

Latest revision as of 14:53, 5 August 2026