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Updates

Please check this page regularly, as it will be updated as more resources become available.


Swarthmore Coronavirus Disease 2019 (COVID-19) Information

Help Desk Hours

M-F: 8:30 AM to 4:30 PM - No walk-in support

  • We are currently serving our community remotely. We will be answering calls and emails to the Help Desk during our normal hours.
  • When leaving messages: please spell out your username, provide a phone number, and leave an alternate email address if you are unable to access your Swat email.

Contact the Help Desk



Preparing to Access Swarthmore Remotely

  • Check your Duo devices
    • Have at least one device registered with Duo that you can access from off-campus
    • We strongly recommend adding your smartphone, or an app-enabled mobile device, with the Duo app
    • Check any hardware tokens you may have for Duo authentication and ensure they are working properly
  • Install the Swarthmore Virtual Private Network (VPN) on any devices you wish to use off-campus
    • Verify that you can login to the Swarthmore VPN and that the VPN application is up-to-date
  • Back up your browser's bookmarks or save any specific and important URLs you may need
  • Upload files into Google Drive and review Google Drive File Sharing for collaborating on documents and projects while off-campus
  • Make sure you can connect to the internet. Check out our tips for better WiFi for more information.





Other Resources

ITS Training Events - including Zoom video conferencing, teaching remotely with Moodle, and one-on-one faculty consultations.

EDUCAUSE Resources - Curated by EDUCAUSE, includes resources for teaching, learning, access, labs, and best practices.


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