What to Update After Changing Your Password

You may be required to change your password periodically based on length and complexity. Because you use your Swarthmore credentials to access eduroam, mySwarthmore, your Swarthmore email, and college-owned computers you need to make sure you update your password in any place it may be saved. If you have an old password saved somewhere it may cause issues, such as temporarily locking you out of your account.

College Computer Logins

If you are a faculty or staff member and were issued a computer by the college, you use your Swarthmore credentials to log into that computer. Here is how to update that login information.

Windows

On-Campus

  1. Plug your Windows desktop or laptop computer into an ethernet cable or connect to eduroam using your full @swarthmore.edu email address and new password. 

  2. Turn on or unlock your computer and log in using your new password. 

This will automatically update the computer’s login information for your account.

Off-Campus

If you are off-campus and unable to easily get to campus:

  1. Log in to your computer using your old password. 

  2. Connect to the Swarthmore VPN using your new password. 

  3. Once connected to VPN, lock your computer by pressing the Windows Key  + L  -or-  CTRL + ALT + DEL and choosing Lock

  4. When you next unlock your computer, you should be able to use your new password. 

This will automatically update your computer’s login information for your account.

Mac

On-Campus

  1. Plug your Mac desktop or laptop computer into an ethernet cable or connect to eduroam using your full @swarthmore.edu email address and new password.

  2. Turn on or unlock your computer and log in using your new password.

  3. Once logged in, you will see a popup asking if you would like to update your login keychain. Click Update.

This will automatically update your computer’s login information for your account.

Off-Campus

If you are off-campus and unable to easily get to campus: keep using your old password to log into the Macintosh computer until you are able to bring it back to campus.

Note that your new network password will work for all other Swarthmore services such as email, mySwat, and eduroam. The old password will only be needed to log into your Mac while it remains off the campus network.

eduroam Wireless Access

After changing your Swarthmore password, you must “forget” or remove the eduroam network from each of the wireless devices you use on campus - laptop, smartphone, tablet, etc. The next time you connect each of your devices to the eduroam network on campus, log in using your full @swarthmore.edu email address and new network password.  

For more information on how to set up the eduroam network for different devices please visit our Wireless access page.

Desktop and Mobile Email Clients

If you log in to your Swarthmore email account on your mobile devices or use a desktop email client you will also have to make sure to update your password there. Most applications will prompt you either the next time you open it or after it cannot connect to retrieve mail. It is always best to take a moment to update your password as soon as you receive a prompt.

Gmail App for iOS and Android





Ways you can contact ITS or find information:

ITS Support Portal: https://support.swarthmore.edu
Email: support@swarthmore.edu
Phone: x4357 (HELP) or 610-328-8513
Check out our remote resources at https://swatkb.atlassian.net/wiki/spaces/remote/overview
Check our homepage at https://swarthmore.edu/its