Swarthmore Account

All employees of Swarthmore College are provided an employee ID and username after their employment requirements is completed by Human Resources (staff) or the Provost's Office (faculty). Once the account is created, your hiring manager will contact you with instructions.

If you are an employee and have not received your account username, notify Human Resources for staff (humanresources@swarthmore.edu) or the Provost's Office for faculty (provost@swarthmore.edu).

Account Usage

Your username and password can be used to access most campus digital services, such as:

  • The campus network (Wi-Fi)
  • Google Workspace, including Gmail, Google Drive, and AODocs
  • mySwarthmore
  • Banner administrative software
  • Moodle, Swarthmore's learning management system

For guidelines on responsible conduct while using Swarthmore accounts and services, please review our Acceptable Use Policy for Swarthmore College computer systems and networks.

Setting Your First Password

  1. Visit password.swarthmore.edu.
  2. Enter your Swarthmore Username (example: jsmith1) and click submit.
  3. Choose to verify your account By providing answers to my secret questions.
  4. Enter your 9 digit student/employee ID Number.
  5. You will now be prompted to configure your personalized secret questions. Close the pop-up message and proceed to answer the default questions. It is best to keep your answers simple, so they are easier to remember. Then click the submit button.
  6. You will now be able to reset your password. Choose Reset my password to continue.
  7. Create a new password based on the rules provided in the right-hand column - you may have to scroll to the right to view. Click submit. View our page on tips for creating strong passwords.
    1. In the event that your password fails to verify, a red 'X' will appear next to the rule(s) that were not satisfied. Make the needed changes and click submit again.
    2. If your password is accepted, you will see a pop-up message confirming that you have successfully reset your password. Click exit to close the session.
  8. You may now close this browser window.

Duo Two-Factor Authentication

Swarthmore uses Duo two-factor authentication to help you keep your Swarthmore account secure. This kind of authentication requires something you know (like your account username and password) coupled with something you have (a device registered with the service such as your cell phone). Requiring interaction with a device you have with you ensures that only you are able to access your account, even if your password were to be compromised. For more information about Duo please visit our Getting Started with Duo page. The first time you log into your Swarthmore account you will be prompted to register a device for Duo. For step-by-step instructions on how the registration process works, plus helpful tips for different device types please visit our Duo Device Registration page.

It is highly recommended that you register more than one device with Duo to make sure you never have an issue logging into your account. One great backup option is to send yourself 10 passcodes via text message that you can use to authenticate with Duo should your regular device get lost/stolen, broken, or replaced. Sending yourself passcodes requires that you already have a device registered with Duo that is able to accept text messages.

Below are the steps for how to send yourself 10 passcodes.

  1. Start in a private/incognito window or a different browser than you normally use to login
  2. Once on the Duo Authentication screen, STOP.
  3. Make sure the device listed at the top of the Duo window is one that can accept SMS text messages - if it can't, select one that can.
  4. Choose the Enter a Passcode option
  5. A blue bar will appear at the bottom of the Duo window - Click the Text me new codes button
  6. You will receive a message on the device listed at the top of the Duo window containing 10 passcodes
  7. Save these passcodes somewhere other than your phone that does NOT require login with your Swarthmore credentials; such as saving them to a private email account, writing them down and storing them in your wallet, saving them in a note app that syncs to the cloud, etc.

Requesting Computers, Equipment, and Services

Discuss with your department chair what computer, peripheral equipment, and access to services you may need for your classes. Some of these can be set up during your account creation, your department chair or AA may be able to grant you access to some services, and some requests may need department approval. Departments can make requests for equipment and services for new faculty through our support portal (support.swarthmore.edu). The Service Catalog requires login with a Swarthmore account.

Some common things departments request for new faculty on our support portal include:

For additional resources on purchasing a computer, you can check out our guide on buying a computer.

Once services are set up for you, such as office phones, you will receive notifications at your Swarthmore email address. Please make sure you check there for updates and further instructions. If you requested physical equipment we will coordinate how to get that equipment to you through the request process.

If you need assistive technology or equipment, please review the Human Resources page for Faculty and Staff Disability Resources.

Swarthmore Virtual Private Network (VPN)

When you're working online remotely, use SwatVPN (VPN = virtual private network). The VPN client software for SwatVPN is called Cisco AnyConnect.
Not only does VPN secure the network communication between your computer and the College, but it also provides you access to resources only available from on-campus and the same level of network protection that you have while on campus. Note that if you don't "control" or own the network you're on (e.g. public WiFi), you should absolutely use VPN for any college-related activities. By the way, VPN isn't just for Macs and PCs, you can also install it on Chromebooks as well as iOS and Android devices.

How to Install the Swarthmore VPN

On a computer:

  1. Open a web browser
  2. Go to https://swatvpn.swarthmore.edu
  3. Log in using your Swarthmore user name and password
  4. Wait while it checks for Java (may take a minute or so)
  5. If Java detection fails, you will be directed to download and install VPN
  6. Click the AnyConnect VPN link to download and save the file to your computer
  7. Go to the installer that downloaded to your computer, and double-click on it to install

On a mobile device:

Connecting to the Swarthmore VPN

  1. Search for and launch the Cisco AnyConnect Secure Mobility Client.
  2. You will be prompted for the server name. Enter swatvpn.swarthmore.edu then click Connect.
  3. You will now be prompted for your Swarthmore credentials. There will be three fields that must be filled to continue (explained below). Once filled click OK
    1. Username: Enter your Swarthmore username.
    2. Password: Enter your Swarthmore password.
    3. Duo Option: Choose how you would like to authenticate with Duo. Further instructions are located in the text box below this field (pictured below). Note: when logging into Cisco AnyConnect for the first time, the “Duo Option” field may be called “Second Password”.
      VPN login screen with Duo option
  4. Verify your login using the Duo method chosen in the previous step. If successful you will be automatically connected to the Swarthmore VPN. If unsuccessful you will be brought back to the login screen to try again.

When ready to quit the VPN session open the minimized VPN client icon in the taskbar (Windows) or the dock (Mac) and select the End Session button. The VPN application will stay running until you exit from it. Once the client has been downloaded, there is no need to go back to the SwatVPN web page.

To use the VPN at a later time:

  • On a Mac: Open the Applications folder, click on the Cisco folder and select the Cisco AnyConnect Secure Mobility Client.
  • On Windows: Click on Start, Programs, Cisco, and select the Cisco AnyConnect Secure Mobility Client.

Information Security

Keeping your account and data secure is very important. Using Duo, the Swarthmore VPN, and having up-to-date anti-virus protection are only a small part of a number of things you can do to ensure you keep your data secure. Please check our page on how to work and learn safely while remote. Please also check out our tips for better home wifi.

Accessing Moodle

Logging into Moodle

Moodle is a learning platform designed to provide educators and learners with a single robust, secure, and integrated system to create personalized learning environments.

All courses and enrollments have been entered into Moodle, so instructors can log in and get started on their courses right away.

  1. Go to moodle.swarthmore.edu
  2. Click on the "Log in" button and log in with your Swarthmore username and password
  3. If you have courses available, they will be shown in the middle of the screen.   Click on a course to enter it.
  4. In a course, click the "Turn Editing On" button (top right) to begin adding content.
  5. See below for more Moodle resources.

Start of the Semester Resources

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For more information on Moodle, including advanced tips, please check out our Moodle documentation.

Zoom

Zoom video conferencing with a pro license is available for all faculty. You will use this service to provide virtual class access and attend meetings. You can access Zoom via the web at swarthmore.zoom.us or download the desktop or mobile applications. For more information on Zoom please visit our Zoom Video Conferencing page.

Software

The most commonly used software should already be loaded onto any college-issued computer you receive, but if you need additional software you can see what is available to download from our software installation page.

If there is software you need that is not on our installer page, please consult with our Academic Technology department.

Contact the Help Desk

Below is a list of all of the ways you can contact ITS or find information:



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