Swarthmore Account
All employees of Swarthmore College are provided an employee ID and username after their employment requirements are completed by Human Resources (staff) or the Provost's Office (faculty). Once the account is created, your hiring manager will contact you with instructions. If you are an employee and have not received your account username, notify Human Resources for staff (humanresources@swarthmore.edu) or the Provost's Office for faculty (provost@swarthmore.edu). Your username and password can be used to access most campus digital services, such as: For guidelines on responsible conduct while using Swarthmore accounts and services, please review our Acceptable Use Policy for Swarthmore College computer systems and networks.Account Usage
Setting Your First Password
Duo Two-Factor Authentication
Swarthmore uses Duo two-factor authentication to help you keep your Swarthmore account secure. This kind of authentication requires something you know (like your account username and password) coupled with something you have (a device registered with the service such as your cell phone). Requiring interaction with a device you have with you ensures that only you are able to access your account, even if your password were to be compromised. For more information about Duo please visit our Getting Started with Duo page. The first time you log into your Swarthmore account you will be prompted to register a device for Duo. For step-by-step instructions on how the registration process works, plus helpful tips for different device types please visit our page on adding and managing devices in Duo. It is highly recommended that you register more than one device with Duo to make sure you never have an issue logging into your account.
Requesting Computers, Equipment, and Services
Discuss with your department chair what computer, peripheral equipment, and access to services you may need for your classes. Some of these can be set up during your account creation, your department chair or AA may be able to grant you access to some services, and some requests may need department approval. Departments can make requests for equipment and services for new faculty through our support portal (support.swarthmore.edu). The Service Catalog requires login with a Swarthmore account.
Some common things departments request for new faculty on our support portal include:
- Access to department groups/listservs, Drive folders, and calendars
- Office phone and number
- Computers and peripheral equipment
For additional resources on purchasing a computer, you can check out our guide on buying a computer.
Once services are set up for you, such as office phones, you will receive notifications at your Swarthmore email address. Please make sure you check there for updates and further instructions. If you requested physical equipment we will coordinate how to get that equipment to you through the request process.
If you need assistive technology or equipment, please review the Human Resources page for Faculty and Staff Disability Resources.
Connect to the Swarthmore Wi-Fi (eduroam)
You can connect to the campus Wi-Fi, eduroam, using the steps below.
- Connect to the eduroam wifi network
- For username, enter your full email address (e.g. jdoe1@yourinstitution.edu)
- Enter your home institution password
- Android devices only: follow additional instructions
- Accept the security certificate if prompted, and follow any instructions to launch the registration webpage (see Register your Computer below)
- You can review the certificate and verify that it is the correct one by comparing with this SHA1 fingerprint: 3e:60:aa:66:f8:8e:47:56:0b:f2:17:c1:fd:a6:83:10:cd:fb:11:70 or SHA256 fingerprint:
26:85:E9:17:51:13:D5:1F:91:9F:FD:E6:EE:7F:EE:5E:C5:7D:22:8C:3C:50:68:E1:81:AB:C7:4E:A9:00:62:B1 (as of October 2022)
- You can review the certificate and verify that it is the correct one by comparing with this SHA1 fingerprint: 3e:60:aa:66:f8:8e:47:56:0b:f2:17:c1:fd:a6:83:10:cd:fb:11:70 or SHA256 fingerprint:
A few moments after you first connect to eduroam, a web page should open with the Swarthmore network registration process - if not, open up a web browser and go to any off-campus webpage (e.g. cnn.com), which will redirect you to the registration page. Enter your Swarthmore username (leave off @swarthmore.edu) and password, then download and install SafeConnect to install the Policy Key. If prompted, install anti-virus - an up-to-date and fully functional anti-virus is required to obtain access to the network. After installing the required software, it may take up to three minutes for your network connection to reconfigure. When it does, you should be online! If it does not automatically redirect you to the Swarthmore home page, open up a new tab or window, and try to go to your off-campus webpage again (e.g. cnn.com or facebook.com, etc.).
For more information on connecting mobile devices such as Android devices, you can visit our wireless internet access page.
Accessing Moodle
Logging into Moodle
Moodle is a learning platform designed to provide educators and learners with a single robust, secure, and integrated system to create personalized learning environments.
All courses and enrollments have been entered into Moodle, so instructors can log in and get started on their courses right away.
- Go to moodle.swarthmore.edu
- Click on the "Log in" button and log in with your Swarthmore username and password
- If you have courses available, they will be shown in the middle of the screen. Click on a course to enter it.
- In a course, click the "Turn Editing On" button (top right) to begin adding content.
- See below for more Moodle resources.
Start of the Semester Resources
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For more information on Moodle, including advanced tips, please check out our Moodle documentation.
Zoom
Zoom video conferencing with a pro license is available for all faculty. You will use this service to provide virtual class access and attend meetings. You can access Zoom via the web at swarthmore.zoom.us or download the desktop or mobile applications. For more information on Zoom please visit our Zoom Video Conferencing page.
Software
The most commonly used software should already be loaded onto any college-issued computer you receive, but if you need additional software you can see what is available to download from our software installation page.
If there is software you need that is not on our installer page, please consult with our Academic Technology department.
Contact the Help Desk
Below is a list of all of the ways you can contact ITS or find information: