Swarthmore-purchased computers

Swarthmore College is an authorized service provider for Apple and Dell hardware. If you have a Swarthmore-purchased computer and believe you are experiencing a hardware issue, please contact the Help Desk. ITS will evaluate the computer to determine if it needs to be sent to Dell or Apple technicians. ITS does not perform hardware repairs in-house. 

Personally-owned computers

For personally-owned computers, ITS will do its best to support software-related problems and to help troubleshoot problems. For students, ITS cannot directly assist with hardware repairs but can provide recommendations through your computer's existing manufacturer/warranty service. For more information please review our service policy page for personally-owned computers.

Contact the Help Desk

The Help Desk is currently serving our community remotely. We will be answering calls and emails to the Help Desk and Media Services. If we are not able to help you remotely, we will work with you to schedule an on-campus appointment. Below is a list of all of the ways you can contact ITS or find information remotely:

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