Hardware Repair
Swarthmore-purchased computers
Swarthmore College is an authorized service provider for Apple and Dell hardware. If you have a Swarthmore-purchased computer and believe you are experiencing a hardware issue, please contact the Help Desk. ITS will evaluate the computer to determine if it needs to be sent to Dell or Apple technicians. ITS does not perform hardware repairs in-house.
Personally-owned computers
For personally-owned computers, ITS will do its best to support software-related problems and to help troubleshoot problems. For students, ITS cannot directly assist with hardware repairs but can provide recommendations through your computer's existing manufacturer/warranty service. For more information please review our service policy page for personally-owned computers.
Ways you can contact ITS or find information:
ITS Support Portal: https://support.swarthmore.edu
Email: support@swarthmore.edu
Phone: x4357 (HELP) or 610-328-8513
Check out our remote resources at https://swatkb.atlassian.net/wiki/spaces/remote/overview
Check our homepage at https://swarthmore.edu/its