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Welcome to our Knowledge Base
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Guides and first steps for new users at Swarthmore.
Creating a landscape that is accessible for everyone
Resources for account management, Duo two-factor authentication, VPN access, device backups, and cybersecurity best practices.
Hardware recommendations, troubleshooting guides, and support resources for computers, mobile devices, iPads, and digital signage.
Guides and support resources for Gmail, Calendar, Drive, and Groups, plus service requests for delegated emails, shared drives, and Google Groups.
Setup guides and troubleshooting for campus Wi-Fi, guest wireless, wired connections, and Zoom Phone support.
Setup instructions and resources for faculty, staff, and student printing, large-format poster printing, and OCR scanning.
Access the campus software catalog, student software distributions, and assistive technology tools.
Resources and support for Moodle, classroom and learning spaces, research computing, teaching technologies, and artificial intelligence.